Privacy Policy

Privacy Policy effective date: 5th January, 2022.

ProHealth HomeCare Inc, This Privacy Policy applies for this website.

We may collect different kinds of information from you in different ways.

This Privacy Policy tells you about our information gathering, use, and disclosure practices and applies to information gathered through your use of this Site and your electronic communications through this Site. We collect information on the Site in the following ways:

In the course of visiting and using the Site, you may provide personal information. In the course of doing so, you may be asked for information about yourself, including your name, email address, mailing address, date of birth, or other personally identifiable information. You may also provide voluntary information when submitting an inquiry, asking us to provide information to you, or applying for a job. You may choose whether to disclose Personal Information, but you may not be able to use the Site, or access certain content, without disclosing it.

We may collect some information automatically as you navigate the Site. We may combine information about your use with information about others’ use to generate aggregated information about visitors as a group. In particular, we employ Google Analytics and Facebook Pixels to collect user demographics, which helps inform us about our users’ ages, genders, and preferences. We may also collect and store your IP address, your operating system version, your browser version, the pages you visit within the Site, the length of time you spend on pages within the Site, the site from which you linked to ours, search terms you used in search engines which resulted in you linking to the Site, etc. We may review this information and use it to view and create reports to assist us with analyzing our users’ preferences and patterns.

Disclosure to Third Parties There are limited times when we may disclose your Personal Information, primarily to enforce legal rights or when authorized by you.

General Disclosures – We may disclose your Personal Information in response to a subpoena or other court order, if otherwise required by law, or in an effort to cooperate with law enforcement. We may disclose your Personal information when we believe that doing so is necessary or desirable (a) to enforce our rights or defend against legal claims, (b) to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving personal threats to physical safety, allegations of intellectual property infringement or violations of privacy rights and/or (c) We may disclose your Personal Information in the event of a sale of substantially all of the assets, the merger, dissolution, or reorganization, or in connection with the transfer of a discrete portfolio of assets or information or one of its affiliates that operates this Site. If that happens, the new company’s privacy policy may govern the further protection, use and disclosure of your Personal Information.

Modifications to Privacy Policy We may modify this Privacy Policy from time to time in our sole discretion. If we make a material change to this Privacy Policy, we will post such changes on our Site. We may also notify you of the changes via email. By continuing to use our Site after such notice, you are bound by this Privacy Policy as modified.


We record information that identifies you and relates to your medical condition, provision of health care, or payment for your treatment. Typically, this record consists of your medical history, symptoms, examination, observations, test results, diagnosis, care summaries, treatment, and future care plans. Understanding your health information and how it is used is important in maintaining its accuracy and confidentiality. This notice pertains to our workforce members and other health care providers we work with in a clinically integrated setting.

We may use and disclose your health information to provide, coordinate or manage your treatment and related services, including disclosures to doctors, nurses, technicians, students, volunteers, or other personnel involved in your care. We may disclose your health information to other providers to facilitate the care they provide you. For example, we may share your health information to coordinate your health care and related services, such as care summaries, prescriptions, lab work and x-rays. 

We may use and disclose your health information so that the treatment and services you receive are billed to and payment is collected from you, an insurance company or a third party.

We may use and disclose your health information for health care operations. These uses and disclosures allow us to continually improve the quality and effectiveness of your care.

Facility Directory Purposes – If you receive services in OUR facility, we may include certain limited information about you in a facility directory while you are a patient. This information may include your name, location in the facility, general condition

To Family Members and Others Involved in Your Care – Unless you object, we may disclose to a member of your family, a relative, a close friend or any other person you identify, your health information that directly relates to that person’s involvement in your health care. If you are unable to agree or object to such a disclosure, we may disclose information as necessary if we determine that it is in your best interest based on our professional judgment.

We may use or disclose health information to notify or assist in notifying a family member, personal representative, or any other person responsible for your care of your location, general condition, or death.

We may use or disclose your health information to an authorized public or private entity to assist in disaster relief efforts to coordinate notifying your family members of your location, general condition or death.

Incidental Disclosures – Some incidental disclosures of your health information may occur during otherwise permitted use or disclosure of your health information. For example, a visitor may overhear a discussion about your care at the nursing station. We have implemented appropriate safeguards to protect the privacy of your information, such as keeping those conversations at a quiet volume.  As Required by Law – We may disclose your health information when we are required to do so by federal, state or local law.

Public Health Activities – We may disclose your health information to appropriate bodies for public health activities, including preventing or controlling disease, reporting adverse events, product defects, or for Food and Drug Administration reporting. We may provide required immunization records to a school with agreement from a parent, guardian or other representative.

Crime, Abuse and Neglect Reporting – We may disclose your health information to a government authority if we reasonably believe you have been a victim of a crime or a victim of abuse, neglect or domestic violence.

Health Oversight Activities – We may disclose your health information to a health oversight agency for activities such as audits; investigations; licensure or disciplinary actions; or for civil, administrative or criminal proceedings.

 Judicial and Administrative Proceedings – We may disclose your health information in response to a court or administrative tribunal order. We may also disclose your health information in response to a subpoena, discovery request, or other lawful process once efforts have been made to tell you about the request or obtain an order protecting the information requested. • Law Enforcement Purposes – In certain circumstances, we may disclose your health information for law enforcement purposes to a law enforcement official including disclosures for identification and location purposes; pertaining to crime victims; if we suspect a death occurred as a result of a crime; if we believe a crime occurred on the premises; or to alert law enforcement in certain medical emergencies.

Workers’ Compensation – We may disclose your health information to comply with laws relating to workers’ compensation or similar programs.

Communication – We may contact you to provide appointment and refill reminders, alternative treatments, and other health-related services such as disease management programs and community-based services that may be of interest to you.

Business Associates – Service providers with whom we have contracted to provide a service on our behalf may create, receive, maintain or transmit your health information once they agree in writing to protect the privacy and security of your health information.

To Health and Human Services – We may disclose your health information to the Secretary of Health and Human Services for compliance reviews and complaint investigations.

Right to Receive Confidential Communications – You have the right to request to receive communications of health information by alternate means or at alternative locations. We will accommodate all reasonable requests.